Privacy Policy

Introduction

PANDA Express at Wayne State University ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when submitting forms (such as job applications, catering requests, or feedback).
• Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
• Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website.

How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and requests
• Process job applications and communicate with applicants
• Improve our website and services
• Send you updates about our services (with your consent)
• Comply with legal obligations

Text Messaging (SMS)

We operate text messaging programs from (313) 513-3097. Depending on your relationship with us, you may receive:

• Order notifications: confirmation, pickup-ready alerts, and receipts for orders you place with us. You opt in by checking the SMS box when you place an order.
• Hiring messages: interview invitations, scheduling links, and application status updates. You opt in by providing your mobile number and consenting on our job application form.
• Employee alerts: operational, scheduling, and food-safety notices sent to our own staff. Employees opt in by providing their mobile number to store management during onboarding.
• Replies: if you text us, a manager may reply to answer your question.

Consent to receive text messages is not a condition of any purchase or of employment. Message frequency varies by program and is typically low. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party. Phone numbers are used only to deliver the messages described above, and are shared only with the messaging providers that transmit them on our behalf.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We may share information with service providers who assist us in operating our website and conducting our business. As stated above, mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy, please contact us at: